Windsor Zendesk Submit Ticket Form is WordPress Plugin that generates a form with a shortcode on your site. This form submits a ticket to your ZendDesk Support Account.
Installing the Plugin
Typical plugin install: upload, activate, and customize in the WP Admin.
1. Unzip and upload the entire directory to your “plugins” folder and activate.
2. Use the shortcode to display ZSTF on any post or page [windsor_zendesk_ticket_form] , or:
3. Use the template tag to display the ZSTF anywhere in your theme:
<?php if (function_exists(‘windsor_zendesk_ticket_form’))windsor_zendesk_ticket_form(); ?>
4. Visit the ZSTF Settings Page to configure your options and for more information.
Zendesk API Credentials
ZSTF will not work without your Zendesk API Credentials. You find these by logging into ZenDesk > Settings > Channels > API. Once located, paste these into the ZenDesk credentials on the plugin Options page.